Important Update Regarding Our Fuel Surcharge Policy
Due to the increase in fuel prices that has taken place in the last 6 months, our fuel surcharge policy will now go in effect for all deliveries made on or after June 21 2021.
The national on-highway diesel average has reached above $3.25 / gallon.
There will be a 2% per ton increase in price. Every additional $0.25 increase added onto the national average, will result in an additional 2% per ton.
Please note that if the average goes below $3.25 the fuel surcharge will be eliminated.
You will see a separate line item in your invoice for this surcharge.
Thank you for your continued support and understanding
All credit applications should be emailed to firstname.lastname@example.org
Problems With Orders
If you have questions or problems with your order please contact us via email at Orders@defeomaterials.com.
If you have received your order and are unhappy please follow the following procedures:
Send a photo of the product you received to email@example.com.
In email please include delivery date and load number.
If you are unhappy and wish to refuse the order, we will not charge you for this order if it is reloaded or picked back up by one of our trucks.
Orders that are kept, may be given a discount after further investigation.
Orders should always be examined before dumping to ensure you know what product you are receiving.